Welcome to BestLearning! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.
Privacy Policy for BestLearning
Effective Date: 4-9-2025
Last Updated: 4-9-2025
BestLearning ("we", "our", or "us") is a Learning Management System (LMS) product offered by OneCity Education, a division of OneCity Technologies Pvt. Ltd. This privacy policy describes how we collect, use, and protect your personal information when you use our mobile application (available on Android and iOS) and website www.bestlearning.org.
By accessing or using BestLearning, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of data when you use our services:
a. Personal Information
· Name
· Email address
· Phone number
· Date of birth (if applicable)
· Location (optional)
b. Course & Usage Data
· Courses enrolled
· Progress and completion status
· Test results, scores, and notes
· Interaction with instructors or other learners
c. Device & Technical Information
· IP address
· Device type and OS
· App usage logs
· Crash and performance data
d. Payment Information
If you purchase paid courses, we collect payment-related data through secure third-party gateways (e.g., Razorpay, Stripe). We do not store your card or bank details directly.
2. How We Use Your Information
We use the collected data to:
· Register and manage your user account
· Provide access to courses, live classes, and tests
· Track your learning progress
· Personalize course recommendations
· Communicate via emails, SMS, or push notifications
· Process payments for paid services
· Improve app functionality and user experience
· Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share information with:
· Service Providers: Hosting, analytics, payment gateways, and customer support tools (under strict confidentiality).
· Instructors/Partners: Limited information to enable interaction during courses.
· Legal Compliance: If required by law, court order, or regulatory bodies.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, or disclosure. However, no digital platform can be completely secure, and we advise you to protect your account credentials.
5. Your Choices & Rights
· You can access, update, or delete your account data by logging into your profile.
· You may opt out of promotional emails or notifications at any time.
· You can request complete deletion of your data by contacting us.
6. Children’s Privacy
BestLearning is intended for learners above the age of 13. If we learn that we have collected data from a child under 13 without parental consent, we will delete it immediately.
7. Third-Party Links
Our app or website may contain links to external sites or services. We are not responsible for the privacy practices of such third-party platforms.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any major changes will be communicated via email or app notification. Continued use of the service after changes implies your acceptance.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
OneCity Technologies Pvt. Ltd.
OneCity Education Division
Website: https://bestlearning.org/ Email: bestlearning.org@gmail.com
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